Questions, answered straight

Short answers to what venues ask us most.

We run more than one venue. How does that work?
Each venue gets its own address, staff and branding, grouped as one organisation. Staff who work at several venues switch between them without signing in again, organisation admins see every venue at a glance, and you can have one bill for all of them. We set organisations up for you, so get in touch.
Can another venue see our staff, shows or figures?
No. Each venue's data is kept apart, and that's tested.
Will it look like our venue, or like generic software?
Your venue. Your logo and colours appear throughout, including the login page and PDFs. Examples.
What's the price, exactly?
£59.99 a month for 3 rooms, then £4.99 per extra room. Add-ons: backups £4.99, Smart Import £10. 10% off yearly. 15+ rooms on request. Calculator.
Can we try it first?
Yes: 30 days free, everything included, no card needed. We remind you before it ends. Add a card to carry on; if you don't, your venue pauses with everything kept.
Does it work with Microsoft 365 or Google?
Yes. Staff can sign in with their Microsoft or Google account, and bookings can show on your room calendars. Microsoft needs a one-off admin approval; Google just needs each room calendar shared with us.
How secure is signing in?
Everyone has their own login, with two-factor sign-in by app, email code or passkey. You can make it compulsory for the whole venue.
Is our data backed up?
Every day by our hosting provider, and every night by us, with a test restore every morning. 30 days kept, a copy off-site, all stored in the UK. We can restore one venue, or just part of its data.
Is there a minimum contract?
No. Cancel any time and keep access to the end of the period you've paid for.
Do staff need an app or training?
No. It works in any browser. Casuals see only their own shifts and open shifts, get notifications, and can add shifts to their phone calendar.
How long does setup take?
Minutes. Add rooms and staff and you're on the rota. Staff, contacts and shows import from CSV, and we can import from a Google Sheet if you run one.
If we leave, do we get our data back?
Yes, all of it, as CSV files that open in Excel or Google Sheets.
What if we get stuck?
Guides are built in. Otherwise email [email protected] and you'll reach the people who built it.

Ready when you are

Work out your price, then start a 30-day free trial. No card needed.